Aha!

Account Deletion

Last updated: 28 May 2026

This page explains how to delete your Aha! account and the personal data associated with it.

1. Delete your account from within the app

The fastest way to delete your account is directly from the app:

  1. Open the Aha! mobile app and sign in.
  2. Go to the Profile tab.
  3. Scroll to the bottom and tap Delete Account.
  4. Read the confirmation dialog and confirm.

Your account will be marked as deleted immediately. The associated personal data is removed or anonymized according to the schedule in Section 3.

2. Request deletion by email

If you cannot access the app — for example, you lost your device or forgot your password — send us a deletion request from the email address registered on your account to:

emesissolutions@gmail.com

Include:

  • the email address on the account, and
  • the subject line Account Deletion Request.

We will verify your identity and complete the deletion within 30 days of receiving a valid request, in accordance with applicable law (KVKK, GDPR).

3. What is deleted, what is kept

When your account is deleted we remove or anonymize the following data:

  • Deleted immediately: profile (name, surname, profile picture), email address, FCM push notification token, location history, gigs you posted, offers you sent or received, in-app messages, saved gigs, reviews you wrote, RevenueCat subscriber profile.
  • Anonymized and retained: aggregated usage statistics and counters that no longer identify you.
  • Retained for legal reasons: transactional and billing records required to be kept by Turkish tax and commerce law (typically 10 years for invoices, 3 years for traffic logs under Law No. 5651). These records are stored in restricted-access systems and are not used for any other purpose.

If you registered through Google Sign-In, deleting your Aha! account does not delete your Google account; we only remove the link between your Google identity and our service.

4. Effect of deletion

Deletion is permanent. We cannot recover your jobs, messages, reviews, or RevenueCat entitlements after the deletion is processed. If you want to use Aha! again later, you will need to create a new account.

5. Contact

For questions about account deletion or to follow up on a request:

Operator: Yunus Emre YOLDAŞ, Sole Proprietor (Şahıs Şirketi), Bursa / Nilüfer, Görükle Mahallesi, Atatürk (490) Caddesi, Yerleşim Plaza, Cemre Teknik, Republic of Türkiye. Tax ID 63046344392.